View Project
TrackIt / AWS · 2025 · Product Manager

TrackFlix Live

A live streaming and monetization platform built at TrackIt as a strategic reference product to enable joint demos, technical discussions, and presales engagements with AWS teams around MediaLive-based architectures.

Product StrategyUser ResearchAWS MediaLiveLive StreamingMonetization
TrackFlix Live
Overview
ClientTrackIt / AWS
Date2025
RoleProduct Manager
Scope of workProduct Strategy, User Research, AWS MediaLive, Live Streaming, Monetization

The context.

Rather than a ready-to-use commercial product, TrackFlix Live was intentionally developed as a showcase platform to demonstrate best practices for launching, operating, and monetizing live events on AWS. As Product Manager, I owned the product end-to-end, from market and user discovery to roadmap definition, delivery, and demo readiness.

Goals
Be used in AWS-facing demos and workshops
Enable deeper technical and product-level discussions with AWS teams
Position TrackIt as a credible partner on AWS MediaLive-based live streaming architectures

The product was designed to move conversations beyond theoretical architectures into a working, observable system, making trade-offs and limitations explicit. This strategic positioning directly influenced product scope, UX depth, and prioritization decisions.

MediaLive pipeline overview
Live streaming pipeline architecture built on AWS MediaLive and MediaPackage.
Discovery

The discovery.

Discovery started with a structured analysis of existing live streaming platforms and reference architectures, alongside possibilities around MediaLive, MediaPackage, and ad insertion, combined with direct discussions with users operating live events on AWS, feedback from TrackIt customer-facing teams, and analysis of recurring issues during live event launches. Five recurring pain points emerged.

Key pain points
01
Cognitive loadSetting up MediaLive channels required expert-level knowledge, making demos hard to run and explain.
02
Invisible healthNo unified view of live stream health meant operators flew blind during events.
03
Metric silosPlayback issues couldn't be correlated with infrastructure metrics across separate dashboards.
04
Monetization riskNo way to validate ad insertion setups under real live conditions before going live.
05
No end-to-end viewObservability gaps across video, ads, and viewer experience blocked meaningful conversations.
Hypotheses
A concrete live platform would make AWS discussions more effective than diagrams or slide decks.
Demonstrating MediaLive in a real operational context would resonate more with AWS teams and customers.
Exposing metrics, dashboards, and failure scenarios would build credibility and trust.
Delivery

What I built.

I defined a roadmap aligned with AWS demo and presales use cases, intentionally avoiding product over-polish in favor of flexibility and explainability. Prioritization focused on features that supported discussion, explanation, and demonstration rather than mass usability.

Cross-functional collaboration
Engineering teams on live streaming pipelines, player behavior, and analytics
AWS-focused solution architects and presales teams
Internal stakeholders preparing demos and workshops
Key responsibilities
Writing concise PRDs tailored to demo and discussion use cases
Aligning delivery timelines with AWS meetings, demo sessions, and NAB 2025
Ensuring product behavior was predictable and easy to explain
Preparing demo narratives highlighting trade-offs and design decisions

Even as a showcase product, TrackFlix Live was built with production-level discipline. Dashboards monitored live events in real time, degradation and failure scenarios were modeled, and data consistency was ensured across MediaLive, playback, and analytics layers. This allowed the product to support deep technical discussions rather than surface-level demos.

Deliverables

Key deliverables.

Everything needed to go from internal showcase to a client-facing AWS engagement asset, platform, positioning, and demo readiness.

Delivered
Product strategy and roadmap for AWS presales engagements
Live streaming pipeline built on AWS MediaLive and MediaPackage
Monetization workflows with SCTE-35 ad insertion under live conditions
Real-time dashboards for QoE, infrastructure health, and viewer metrics
Demo narrative and failure scenario scripts for AWS workshops
Presented at NAB 2025 and in joint AWS presales engagements
Outcome

The outcome.

TrackFlix Live became the concrete anchor for TrackIt's AWS presales motion. The platform successfully drove joint demos with AWS AMs and Edge Sellers supporting major broadcast customers, generating immediate interest in sharing the open-source approach with Sinclair, Gray TV, and MEGS customers.

The product demonstrated that a working, observable system is more effective than slide decks at driving meaningful architectural conversations with AWS partners.

“Wanted to give a quick shoutout to Matisse for giving a great demo of TrackFlix Live to Adam Chugg and Jeremy Labadie, the AWS AM and Edge Seller supporting MEGS customers like Sinclair and Gray TV. The demo was awesome, they loved that it's open source, and they immediately started strategizing who they want to share this with.”

Spencer Scarp
Spencer Scarp
AWS Edge

All Projects

Back to work